At Norfa Beauty Spa & Akademi, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, and training programs.

1. Information We Collect

We may collect the following types of personal data:

• Name, contact number, email address
• Home address (for mobile/home spa bookings)
• Payment details (for purchases or course fees)
• Any information you provide through forms, chats, or registration

2. How We Use Your Information

Your personal data is used to:

• Manage bookings and service delivery
• Register you for spa or beauty training courses
• Send updates, reminders, or marketing promotions
• Improve our services and customer experience

3. Data Sharing

We do not sell, rent, or share your personal information with third parties, except:

• With service providers who help us operate (e.g., payment gateway)
• If required by law or legal processes

4. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

5. Your Rights

You have the right to:

• Access and update your personal information
• Withdraw consent at any time
• Request deletion of your data (subject to legal obligations)

6. Cookies

Our website may use cookies to improve functionality and user experience. You can control cookie settings in your browser.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Norfa Beauty Spa & Academy
Attn: Farah Jamaludin
Email: norfabeautyspaacademy@gmail.com
Phone: 0122307483